Mr. Young possesses a combined 20+ years of experience as a program/project manager, business analyst, and agile coach/scrum master within information technology and business organizations. He is a certified Six Sigma Black Belt, Lean Practitioner, and Professional Scrum Master. His efforts have focused mainly on driving organizational transformation, strategic initiatives, and tactical support within financial services and banking industries. He has led high performing program and project teams of various sizes—both domestic and global. Most recently, he has functioned as a continuous improvement program manager driving significant improvements in technology, customer experience, operational efficiency, cost reduction, and employee engagement. He thrives in a fast-paced, dynamic environment where relationships are critical.